We stand behind everything we sell.

At Fairway Access, we align ourselves with manufacturers who share our philosophy that your product is your word. We have forged long-term relationships founded on integrity with both our customers and manufacturers. We believe in the spirit of collaboration before and after the sale. As factory-certified resellers, we serve as a bridge to the manufacturer and their support, documentation and training resources. We also act as your conduit to the manufacturer if there is a warranty issue, and we fully warrant our installation as well.

We know that products don’t always perform to spec out of the box. If there is a concern, you want your solution provider to advocate for you and facilitate a faster resolution – not leave you to fend for yourself. So when you partner with Fairway, you can be confident in the quality of the product and the support after the sale.

When you need service, our technicians take tremendous pride in their jobs and uphold the same high standards. They stand behind their work and are concerned about your complete satisfaction. We have low turnover and all of our technicians have business cards with their direct contact information. So you can establish a comfortable, ongoing relationship with the service professionals who know you, your system and your environment.

Post-installation, the Fairway team is ready to help you with all of the following:

• Product and warranty repair services
• Ongoing maintenance and repair
• Replacement parts
• Spare part components
• Questions about your products, system or software
• How to use product features and functions
• Extended training and system support
• Additional training for new employees

We can also offer guidance with any questions regarding compliance, fire codes and state regulations. And, if we don’t have an immediate answer to a question, we’ll research it and find out.